What complaints may be heard?
The regional state administrations deal with complaints regarding municipal decisions under the Building Act, e.g. planning permissions, refusal of planning permission, prohibitions and injunctions.
We only deal with complaints that concern legal issues, i.e. issues regarding interpretation of the Building Act, and whether the municipality is in compliance with rules under public law such as e.g. the Public Administration Act.
If the municipality's decision is based on a judgement, i.e. if the municipality had a choice of several correct decisions, we can only decide whether the judgement in question falls within the relevant legal provisions.
We cannot overrule a legal decision because we find that in the situation at hand the municipality ought to have taken a different decision.
Time limits for complaints
Your complaint must be submitted within 4 weeks from the day you receive the municipality's decision. If your complaint is submitted too late, it cannot be heard.
Your complaint must reach us within office hours on the last day of the four-week time limit. If the last day of the four-week period is a Saturday or an official holiday, the time limit is prolonged to the following workday.
If you are a neighbour and have not been informed of the decision, the time limit is calculated from the time when the decision became known to you.
Here are the contact information.
In Sections 23 and 24 of the Building Act you will find further information on the rules pertaining to the processing of complaints by the state administrations.